Privacy policy

PRIVACY POLICY

Last Updated: January 3, 2026

This Privacy Policy describes how NAJUM AL REMEITHI GENERAL TRADING (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website.

1. COLLECTION OF PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Contact Information: Name, shipping address, billing address, email address, and phone number.
Order Information: Items purchased, payment confirmation, and transaction history.
Device Information: IP address, browser type, time zone, and cookie information.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to provide our services to you, which includes:

Processing payments and fulfilling your orders.
Arranging for shipping and providing you with order confirmations/invoices.
Communicating with you and screening our orders for potential risk or fraud.
Providing you with information or advertising relating to our products or services based on your preferences.

3. TIKTOK PIXEL AND ADVERTISING

We use the TikTok Pixel and other tracking technologies to help us understand how users interact with our website.

This allows us to measure the effectiveness of our advertising campaigns and show you personalized ads on TikTok based on your interests and browsing behavior.
Data collected via the TikTok Pixel is processed in accordance with TikTok’s Privacy Policy.

4. SHARING PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.¹
Service Providers: We share information with shipping companies (couriers) to deliver your orders and payment processors to complete transactions.²
Compliance with Law: We may share your in³formation to comply with applicable laws and regulations in the UAE.

5. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. YOUR RIGHTS

Depending on your location, you may have the right to access the personal information we hold about you, to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

7. SECURITY

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

8. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below: